AGENCY MANAGER

Missions

The Club Méditerranée group recruits Agency Managers for its travel agencies in France or abroad.

 

With genuine business and customer culture, your role is to give momentum to your agency to develop turnover and results.

 

Develop the agency's turnover

  • Guarantee a high quality welcome, sales and customer satisfaction
  • Set up sales actions in the catchment area
  • Take part in sales events, regional and   national meetings of the network
  • Play a proposing role for the agency and the network

Set up steering tools and analyse the results

  • Measure collective, ,  individual results and analyse them
  • Set up  action plans to follow them up
  • Comply with quality standards

Manage and set a framework for the team

  • Coordinate and motivate the team
  • Define precise and ambitious objectives
  • Challenge salespeople with respect to individual and collective results

Manage and organise operation of  the agency

  • Ensure  administrative management of the agency
  • Follow up offers, sales files and customer litigation
  • Make sure the agency is run smoothly and guarantee compliance with the brand image

Profiles

  • Experience as manager of a sales agency
  • Mastery of IT tools
  • Cognisant with business steering tools
  • Cognisant with assessment tools
  • In-depth knowledge of Cost Management

Assets

  • Sense of analysis and results
  • Taste for  customer relations
  • Management and
    exemplary nature
  • Initiative taking
  • Enthusiasm and
    conviviality

CDI. Open-ended contract. Remuneration according to profile and experience (fixed wage + bonus on objectives) Position open to disabled persons